Let me begin with appreciating the facilities provided at the venue. There was nothing more one could have asked for. However, since it was only a one-day program with enormous content, it is a good idea to have a two days’ program instead of one, this year. I will further suggest that at least one session be held on security in the hospitality/service industry. Last time a lot of deliberation was done on cyber security and other industrial installations, but the trickiest security scenario is of managing security in the hospitality sector where courtesy and security have to go hand in hand. Looking forward to seeing you again.
manish